Terms and Conditions

Welcome to Siyadent! These Terms and Conditions outline the rules and regulations for using our e-commerce platform. By accessing and shopping on Siyadent, you accept and agree to comply with these terms. Please read them carefully before proceeding with any transactions.

1. General Conditions

• Siyadent is an online platform for purchasing dental equipment and supplies.
• By using our website, you confirm that you are at least 18 years of age or have obtained legal guardian consent.
• The information, content, and services provided on Siyadent are for professional use and informational purposes only.

2. Product Information and Availability

• We strive to ensure that all product descriptions, images, and pricing are accurate and up to date. However, slight variations may occur.
• Product availability is subject to stock levels. We reserve the right to discontinue or limit the quantities of any product at any time.
• All prices listed are inclusive of applicable taxes unless stated otherwise.

3. Orders and Payments

• All orders are subject to acceptance and confirmation of payment. Siyadent reserves the right to refuse or cancel orders at our discretion.
• We accept online payments via Razorpay, including options for credit/debit cards, net banking, UPI, and digital wallets.
• Online payments are processed securely through trusted payment gateways. Siyadent does not store your payment details.
• Upon successful payment, a confirmation email with order details will be sent to the registered email address.
• If a payment fails or is flagged as suspicious, the order may be delayed or canceled.

4. Shipping and Delivery

• We offer shipping services across designated locations within India. Delivery times may vary based on your location.
• Shipping charges, if applicable, will be displayed during checkout.
• Orders will be dispatched within the timeframe mentioned during checkout. Delays may occur due to unforeseen circumstances.

5. Returns and Refunds

• We accept returns for damaged or defective products reported within 7 days of delivery.
• Refunds will be processed after verifying the returned product's condition. The refund amount will be credited to the original payment method within 7-10 business days.
• Custom or special-order items are non-returnable unless they are defective.

6. Limitation of Liability

• Siyadent shall not be held responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.
• Our maximum liability for any claim shall not exceed the total amount paid by the customer for the purchased product.

7. Privacy Policy

• All customer information collected during transactions is handled as per our Privacy Policy. We prioritize your data security and confidentiality.

8. Changes to Terms and Conditions

• Siyadent reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
• Continued use of our website constitutes acceptance of the revised terms.

9. Governing Law

• These terms shall be governed and interpreted in accordance with the laws of India.

For any questions or concerns regarding these Terms and Conditions, please contact us at support@siyadent.com.